You will fail to import mnemonic words in these circumstances:

  1. You wrote down the mnemonic words incorrectly;
  2. You mistype the words;
  3. You forget to add space between words or added too many spaces between words.

 

If you are sure that you import the right mnemonic words with the right way, but you still fail to import, please contact AToken customer service.

Wechat: ATOKENKF

Telegram: https://t.me/joinchatHER2D0Yj1t

 

We welcome all users to give us feedbacks, and we will do our best to improve our products.